Just San Diego · San Diego 411

Phone Numbers, Contacts & Homeowner Basics

A working directory of the official contacts San Diego residents actually need, plus the city rules every homeowner should know before the first notice arrives in the mail.

The short answer

In the City of San Diego, call 911 for emergencies and the San Diego Police non-emergency line at (619) 531-2000 for everything else police-related. Potholes, graffiti, missed trash pickups and street tree problems go through the city’s Get It Done app or website. For a gas leak or downed power line, get to safety, call 911, and call SDG&E at 1-800-611-7343.

Contacts

San Diego Contacts

Save this page. These are the citywide numbers and official links you reach for when something happens, from a gas smell in the garage to a brush management notice from the Fire-Rescue Department. They apply inside the City of San Diego; neighboring cities such as Chula Vista, Coronado and Del Mar run their own services.

Emergencies & Police

Emergency
911   police, fire, medical
SDPD Non-Emergency
(619) 531-2000  or  (858) 484-3154
Report a Crime Online
sandiego.gov/police · for certain non-emergency crimes
All Police Contacts

City Service Requests: Get It Done

The City of San Diego’s one-stop system for non-emergency problems: potholes, graffiti, streetlights, illegal dumping, missed collections, street trees and more.

Mobile App
Search “Get It Done San Diego” in the App Store or Google Play · sandiego.gov/get-it-done

City Council & the Mayor’s Office

San Diego has nine City Council districts. Look up yours by address rather than guessing; district lines follow streets, not neighborhood names.

Find Your District
sandiego.gov/citycouncil · “Find My Council District” address lookup
Mayor’s Office
(619) 236-6330 · sandiego.gov/mayor
City Administration Building
202 C Street
San Diego, CA 92101

Fire-Rescue: Brush Management & Defensible Space

If your home sits in a Very High Fire Hazard Severity Zone, including many canyon-edge lots, brush management within 100 feet of the house is required by law.

Defensible Space Inspections
(619) 533-4388   Community Risk Reduction
Brush Complaints
(619) 533-4444

SDG&E: Gas, Power & Outages

Gas or Electric Emergency
Leave the area, then call 911 and 1-800-611-7343
Customer Service
1-800-411-7343
Outage Map & Reporting

Trash, Animals & Permits

Environmental Services
Find Your Collection Day
Animal Services
San Diego Humane Society, the city’s animal services provider · (619) 299-7012, ext. 1, 24 hours · sandiego.gov/animalservices
Development Services
(619) 446-5000   permits & inspections · sandiego.gov/development-services
Short-Term Rental Licensing
(619) 615-6120   Office of the City Treasurer · sandiego.gov/treasurer

County Records: Assessor, Recorder & County Clerk

Property assessments, recorded deeds, and marriage and vital records are handled by the County of San Diego, not the city.

Assessor
(619) 236-3771
Recorder & County Clerk
(619) 237-0502
Main Office
County Administration Center, 1600 Pacific Highway
San Diego, CA 92101
Website

Inside the city limits, one set of services. Neighboring cities run their own.

Homeowners

Things Every San Diego Homeowner Should Know

The city rules that catch new owners off guard. None of them are complicated once you know they exist, and each one has an official page worth bookmarking.

Fire Safety · Canyon-Edge Lots

Brush Management Is the Owner’s Job

San Diego is a city of canyons, and a house on a canyon rim often comes with a legal duty to manage the vegetation around it. In Very High Fire Hazard Severity Zones, the city divides defensible space into three zones extending 100 feet from any structure.

  • Zone 0, 0 to 5 feet. Keep it clear of dead plants, debris and flammable material; hardscape such as gravel or concrete works well here.
  • Zone 1, 5 to 30 feet. Fire-resistant plantings kept low, with dead vegetation removed regularly and tree canopies spaced apart.
  • Zone 2, 30 to 100 feet. Thin native vegetation, remove dead wood and invasive species. In environmentally sensitive habitat, clearing is limited to a seasonal window that protects nesting birds, so check the rules before you cut.

The full requirements live in the Fire-Rescue Department’s Guide to Defensible Space. If you are buying near a canyon, ask early which zones fall on the property and which fall on a neighbor’s or on city open space.

City Services · Weekly

Your Trash Day Depends on Your Address

City-serviced homes have three containers: gray for trash and green for organic waste, both collected weekly, and light blue for recycling, collected every other week. Your day depends on where you live, so look it up with the city’s Collection Schedule Lookup instead of copying the neighbors. Businesses and privately serviced residences use a city-approved private franchise hauler instead.

Streets · Urban Forestry

The Tree at the Curb Is a City Tree

Trees in the public right-of-way are street trees, and the City of San Diego maintains them. Report a damaged sidewalk, a hazard, or a tree that needs trimming through Get It Done. If you want to trim, remove, plant or root-prune a street tree yourself, the city offers a no-fee permit after an inspection by city staff; details are on the street tree maintenance page. Branches touching power lines are SDG&E’s to handle.

City Services · Any Day

Get It Done Is the Front Door to City Hall

Potholes, graffiti, streetlights, illegal dumping, missed collections, parking problems and park repairs all start in the same place. Get It Done works as a phone app or at getitdone.sandiego.gov, and lets you attach photos so crews can see the problem before they roll out. It is for non-emergencies only; anything urgent is still 911.

Building · Development Services

Remodels Usually Need a Permit

Building, demolition, electrical, plumbing and mechanical permits all run through the city’s Development Services Department, which also handles inspections, zoning review and code enforcement. Most applications are filed through the department’s online portal, and the city publishes a plain-language guide, When Is a Permit Required?, worth reading before you hire anyone. Start at sandiego.gov/development-services or call (619) 446-5000.

Buying tip.

Before you close, compare the house in front of you with the permit history on file. Unpermitted additions and garage conversions are easier to discuss during escrow than after.

Historic Resources · Older Homes

Homes 45 Years or Older Get a Historic Look

When a permit application involves a building that is 45 years old or older, San Diego screens it for potential historic significance before work goes ahead. Owners supply photographs and the building’s permit records; if the city finds the property may be significant, the Historical Resources Board can review it for designation. Projects that follow the Secretary of the Interior’s Standards generally have an easier path.

For a remodel or teardown of an older house, read the city’s guide to fixing up, changing or demolishing a building 45 years old or older before you draw plans. For the architects and landmark houses behind the rule, see Neighborhoods and Field Notes.

Short-Term Rentals · Licensing

Renting Out Your Home Takes a License

San Diego regulates short-term residential occupancy through a tiered license system run by the Office of the City Treasurer.

  • Tier 1. Rentals of 20 days or less per year.
  • Tier 2. Home sharing, with the host living on site.
  • Tier 3. Whole-home rentals outside Mission Beach, capped citywide at 1% of the city’s housing units.
  • Tier 4. Whole-home rentals in Mission Beach, with a separate cap.

Every operator also needs a Transient Occupancy Tax certificate. If you are buying with rental income in mind, check license availability first at sandiego.gov/treasurer; whole-home licenses are limited.

None of these rules is complicated. Each one is easier known in advance.

About This Page

Just San Diego keeps this directory as a public resource for anyone who owns, rents, or is thinking about buying in the City of San Diego. Every number links to, or comes from, the official agency that runs the service. If something changes, the agency’s own site is the final word.

Buying or selling in San Diego? Read the San Diego real estate guide, see what’s on the calendar, or get in touch.

Debbie Pisaro is a 24-year California real estate agent, an Inman Luxury Leader, and the founder of Coastline 840. She represents buyers and sellers in San Diego and across California, and her architectural homes practice is at debbiepisaro.com. Many of the homes she sells never reach the open market.

(310) 362-6429  ·  debbie@coastline840.com

Debbie PisaroReal Estate AgentCalifornia DRE #01369110
160 Glendale Blvd, Los Angeles, CA 90026
Coastline 840 is a brand of Side, Inc., CA DRE #02014153, responsible broker